privacy policy

Last updated: March 2025

Introduction DataSlate AI ("we," "our," or "us") values your privacy and is dedicated to protecting your personal information. This detailed Privacy Policy outlines the types of information we collect, how we use it, how we safeguard your data, and your rights regarding your personal information when you access our website or use our services.

Information We Collect

We may collect various categories of personal information, including but not limited to:

  • Account Information: Name, email address, password, company details, job title, and other contact information necessary to create and manage your account.

  • Usage Data: Information related to how you access and use our services, including interactions, queries, preferences, analytics results, and data inputs.

  • Technical Data: Device type, IP address, browser type and version, operating system, referral URLs, session data, and timestamps.

  • Communication Data: Information gathered from communications with customer support, including emails, support tickets, or feedback submissions.

How We Use Your Information

We use your personal data for specific purposes, including:

  • Service Delivery: To operate, maintain, and improve our services, fulfill your requests, and provide user support.

  • Personalization: To tailor our services to your needs, preferences, and usage patterns.

  • Communication: To inform you about service updates, technical notices, security alerts, administrative messages, and other relevant communications.

  • Analytics and Improvement: To analyze user interactions and improve functionality, features, and user experience.

  • Compliance: To meet legal obligations, enforce our terms of service, prevent fraud, and ensure platform security.

Data Security

We employ industry-standard security measures, including encryption, access controls, regular security audits, and secure servers, to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely foolproof.

Data Sharing and Disclosure

We never sell or rent your personal data. We share your data in limited circumstances, including:

  • Service Providers: Trusted third parties who assist us in operating our platform, such as hosting services, analytics providers, and customer support systems, subject to strict confidentiality obligations.

  • Legal Obligations: Compliance with applicable laws, regulations, legal processes, or governmental requests.

  • Business Transfers: In the event of a merger, acquisition, sale, or transfer of company assets, your information may be transferred accordingly, subject to confidentiality provisions.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve user experience

  • Understand usage patterns

  • Provide tailored services and functionalities

You can control cookie settings through your browser. Disabling cookies may limit certain features or functionalities.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. After such periods, we securely delete or anonymize your data.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your home jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Your Rights

You have specific rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccuracies in your personal data.

  • Deletion: Request deletion of your personal information, subject to certain exceptions.

  • Objection: Object to or restrict certain processing activities.

  • Data Portability: Request to receive your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at hello@dataslate.ai.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will promptly delete the information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated by updating the policy date and posting prominent notices on our website.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email: hello@dataslate.ai